Account Security Guide
How to Keep Your Ringgit99 Account Secure at All Times
Account security is a shared responsibility between the platform and its users. Ringgit99 invests heavily in technical security infrastructure — from 256-bit SSL encryption for all data communications to real-time account activity monitoring. That said, there are several practices you can adopt yourself to keep your account secure.
Use a Strong and Unique Password
A strong password is your account's first line of defence. Choose a password of at least 10 characters, combining uppercase letters, lowercase letters, numbers, and special characters such as @, # or !. Most importantly, make sure your ringgit99 password is different from passwords you use for other accounts like email, social media, or online banking.
Avoid using easily guessable personal information as your password, such as your name, date of birth, or phone number. Passwords like "Ahmad1990" or "0123456789" are extremely weak and easy to compromise. If you find it hard to remember complex passwords, consider using a trusted password manager.
Password Best Practices
Change your password every 3 to 6 months. If you suspect your account has been accessed by an unauthorized party, change your password immediately and contact the ringgit99 support team.
Enable Two-Factor Authentication (2FA)
Two-factor authentication is one of the most effective ways to protect your account. With 2FA enabled, every time you log in from a new device or unrecognized location, the system will request additional verification via an OTP code sent to your registered phone number. This means even if someone manages to obtain your password, they still cannot access your account without your phone.
To enable 2FA on ringgit99, go to your account security settings and follow the simple steps provided. The process takes no more than 2 minutes and adds highly meaningful protection to your account.
Watch Out for Phishing Attempts
Phishing is a scam technique where malicious parties attempt to obtain your login credentials by impersonating ringgit99 through emails, SMS, or fake websites. ringgit99 never asks for your password or sensitive information via email or messages. Always make sure you access ringgit99.app through the correct URL and be cautious of any communication requesting your personal information.
Ringgit99 will never contact you to request your password, card number, or other sensitive information. If you receive any such communication claiming to be from ringgit99, ignore it and report it to our support team immediately.
Log Out When Not in Use
Always log out of your ringgit99 account when you are done playing, especially if you are using a public computer or shared device. Do not leave an active session unattended. ringgit99 also has an auto-logout feature after a period of inactivity for added security.
Never Share Your Login Credentials
Your ringgit99 account login credentials are confidential and for personal use only. Never share your username or password with anyone, including friends or family members. Each account is the individual's responsibility, and any activity that occurs within the account is considered to have been carried out by the registered account holder.
