Your privacy is our priority. This document clearly explains how ringgit99 collects, uses, stores, and protects your personal information as a user of our platform.
All data transmitted between you and the ringgit99 servers is protected by 256-bit SSL encryption, the same standard used by leading banks worldwide.
Ringgit99 never sells, rents, or shares users' personal information with third parties for marketing purposes without your consent.
Your data is stored on servers protected with strict access controls, continuous monitoring, and regular backups to ensure its security.
Only authorized personnel may access your personal information, and only for specific purposes related to our services.
The ringgit99 Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.
You have the right to access, correct, transfer, or delete your personal data. ringgit99 makes this process easy through 24/7 customer support.
Welcome to the ringgit99 Privacy Policy. This document explains how we — the ringgit99 platform, accessible via ringgit99.app — manage your personal information. We understand that your trust is our most valuable asset, and we take our responsibility to protect your privacy very seriously.
This policy applies to all users who access ringgit99.app, the ringgit99 mobile app for Android and iOS, and all services provided by ringgit99. By registering or using our platform, you agree to the practices outlined in this Privacy Policy.
Our commitment is simple: we only collect the data we need, use it in ways you'd expect, and protect it to the best of our ability.
If you have any questions after reading this document, the ringgit99 customer support team is available to assist you in Bahasa Melayu at any time.
Ringgit99 collects various types of information depending on how you interact with our platform. Below is a detailed explanation of the types of data we collect and their purposes:
| Data Type | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, IC number / passport number | Account registration, KYC verification |
| Contact Information | Phone number, email address | Account registration |
| Financial Information | Bank account number, bank name, e-wallet | Payment method registration |
| Usage Data | Login, games played, betting history | Automatically during use |
| Technical Data | IP address, device type, browser, operating system | Automatically during access |
| Transaction Data | Deposit, withdrawal, amount and date records | Automatically during transactions |
We do not collect data that is irrelevant to the provision of our services. All data collection is based on operational requirements, legal obligations, or consent you have voluntarily provided.
The personal data we collect is used solely for the following purposes, and nothing beyond that:
Ringgit99 does not sell or rent users' personal data to any third party. However, in certain situations, we need to share information with the following parties for platform operations:
All third parties we work with are required to comply with data protection standards equal to or stricter than our own. We will not share your data with third parties for marketing purposes without obtaining your consent first.
Where data needs to be transferred to servers outside Malaysia, ringgit99 ensures an equivalent level of protection is maintained in accordance with established international standards.
Ringgit99 continuously invests in security technology and procedures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Key security measures we implement include:
While we take all reasonable precautions, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe — make sure your password is strong, enable 2FA, and never share your login credentials with anyone.
The ringgit99.app website uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. The types of cookies we use are as follows:
These cookies are essential for core platform functions such as maintaining your login session and processing transactions. Without them, the platform will not work properly. You cannot opt out of this type of cookie.
These cookies help us understand how users interact with our platform — which pages are visited most often, how long users stay, and where they exit. This information is aggregated and cannot be used to identify you personally.
These cookies save your preferences such as language and display settings so you don't need to reconfigure them each time you visit our platform.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the ringgit99 platform.
Ringgit99 retains your personal data for as long as necessary to fulfill the purpose for which it was collected and to comply with our legal obligations. Specific retention periods depend on the type of data:
When data is no longer needed, we will permanently delete or anonymize it using secure, non-recoverable methods.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international privacy principles, you have the following rights regarding the personal data we hold:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data under certain circumstances permitted by law.
Object to the processing of your data for specific purposes such as marketing.
Request your data in a structured, machine-readable format.
Request restriction of processing under certain circumstances while a dispute is being resolved.
To exercise any of the above rights, contact our customer support team. We will process your request within a reasonable timeframe and respond in accordance with applicable legal requirements. There are circumstances where we may be unable to fulfill a deletion request in full due to record-keeping obligations stipulated by financial regulations.
Ringgit99 is a platform designed exclusively for adults aged 18 and above. We take active steps to prevent registration by underage users through an age verification process during account registration.
If we discover that we have inadvertently collected personal information from an individual under the age of 18, we will take immediate action to delete that information and close the relevant account. Parents or guardians who become aware that their child has registered an account on our platform are requested to contact our support team immediately.
Ringgit99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When material changes are made, we will notify you via:
We encourage you to review this Privacy Policy periodically. Continued use of the ringgit99 platform after any changes take effect will be considered your acceptance of the updated policy. If you do not agree with any changes, please discontinue use of the platform and contact us for account closure procedures.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
You also have the right to file a complaint with Malaysia's Personal Data Protection Department if you believe your privacy rights have been violated and we have not resolved the issue to your satisfaction.
Your privacy matters to us. Every inquiry you submit is handled with care and answered respectfully by our team.
For more information on how we manage the platform overall, you may refer to Terms and Conditions us or visit the Responsible Gaming for responsible gaming guidelines.